Intelligence Operations

Intelligence Operations Lead

Own case triage, report readiness, monitoring review, and delivery quality for the first paid customers.

RemoteFull-time or Contract-to-hireCompensation: Role dependent

Role mission

Why this role matters now

This is the first core hire in the lean TraxinteL team. The role turns founder-led delivery into a repeatable operating system for paid Deep Search, Monitoring, and governed enterprise work.

Compensation

Role dependent

Equity

Possible

Benefits

Role dependent

Operating loop

A practical day in the role

Step 01

Review the delivery board and prioritize cases, alerts, and customer follow-ups

Step 02

Triage new Deep Search requests and clarify what needs analyst review

Step 03

Review evidence notes, confidence boundaries, and report readiness

Step 04

Update enterprise delivery packets with customer-safe summaries

Step 05

Route production blockers to the fractional engineer and sensitive judgments to the founder

Step 06

Close the day by keeping owners, due dates, and next customer updates clear

What you'll do

  • Own Deep Search intake triage, monitoring alert review, report readiness, and customer-safe delivery summaries
  • Maintain the daily delivery board across active investigations, monitoring alerts, enterprise packets, and support escalations
  • Write and improve analyst SOPs, report quality checklists, and evidence confidence notes
  • Route support tickets and production blockers to the right owner without making the founder the default operator
  • Prepare sensitive cases for founder final review before customer delivery

Requirements

  • Professional experience in OSINT, investigations, trust and safety, cyber threat intelligence, fraud, due diligence, journalism, or adjacent investigative work
  • Strong written communication and careful evidence language for sensitive cases
  • Comfort making confidence, false-positive, and escalation judgments from incomplete public-source evidence
  • Ability to run checklists, boards, and delivery routines without a large team around you
  • Strong judgment around privacy, legal boundaries, and customer-safe summaries

Nice to have

  • Experience with executive protection, legal, investigations, corporate security, or trust-and-safety workflows
  • Familiarity with analyst review queues, evidence lineage, or report QA
  • Foreign language or region-specific public-source research capability
  • Light technical comfort with dashboards, admin tools, and structured data

Apply with a concrete operating signal.

The strongest application explains how you would improve delivery quality, product reliability, security discipline, or founder-led sales follow-up in this exact lean team model.