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Security Reporting

Security Policy

Last Updated: May 31, 2026. Report suspected vulnerabilities, exposed report links, account compromise, or security concerns through the support channel with a security subject line. TraxInteL targets an initial response within 24-48 hours.

Report A Security Concern

Email [email protected] with a security subject line. If the concern involves privacy rights or data-access requests, use [email protected] or ask for privacy escalation through support.

What To Include

  • A short summary of the concern and affected URL, account area, report link, or API route.
  • Reproduction steps, timestamps, browser or client details, and screenshots when they do not expose private data.
  • The likely impact and whether customer data, report links, payment references, or credentials may be affected.
  • A contact address where TraxInteL can ask follow-up questions.

Scope

  • TraxInteL public website pages and policy routes.
  • Authenticated dashboard, account, support, report, and secure share-link flows.
  • Customer-visible report delivery, export, and revocation surfaces.
  • Security-sensitive API routes that process authentication, payment references, support, reports, sharing, or privacy requests.

Boundaries

  • Do not access, modify, delete, exfiltrate, or publish data that is not yours.
  • Do not test against accounts, report links, exports, or customer workspaces without authorization.
  • Do not run denial-of-service, spam, social-engineering, physical-security, or employee-targeting tests.
  • Stop testing and report promptly if you encounter private data, credentials, API keys, session tokens, or payment details.
  • Do not request payment, bug bounty, or public credit before TraxInteL validates the report and agrees in writing.

Related Notices

For non-security support requests, email [email protected].